Support

Need a hand? We’re happy to help with theme setup and settings questions, and to fix any bugs in the theme.

What we help with

Yes: theme setup, using the theme settings and sections, and fixing bugs in the theme itself.
Not covered: custom code changes, third‑party app integration, and custom development. For those, we recommend hiring a Shopify Partner.

We reply to every support request within two business days. If you’ve found a critical bug, tell us—we prioritize those.

Fill in the form below and we’ll get back to you by email.

Prefer email? Write to us at support@backlinethemes.com.